When I entered, the store was empty, with only two sales assistants standing at the desk, and had not even notice me enter the store. I quickly went over to the phones, which were clearly laid out, but did not seem to be in any particular order, and there was limited choice.
In the amount of phones on offer, the website wins hands down, with a much larger selection of phones, and can easily be compared. In store you can see 'hands on' how the phones feel, but they are not real phones, so you can not really 'try before you buy', which would be a very good feature. In terms of service, today there was none in store, and when I have visited in the past, the service has not been much better. While on the website, there is a large section devoted to customer service.
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